QA Tester: Work from Home (contract)
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Please read the following requirements carefully before submitting an application
Prospective candidates must be domiciled within a 45 mile radius of the EA Baton Rouge Studio
*This role is a 90 day assignment through PRO Unlimited. Assignment extensions are solely based on business need.
This is a Work from Home Position
Due to the current health advisory status surrounding COVID-19, we are currently hiring individuals that are able to Work From Home (WFH). We are only interviewing candidates that are physically within a 45 mile radius of our EA baton Rouge studio. We ask our applicants to make sure the following hardware and technical requirements and physical distance requirements are met before submitting an application.
The QA Tester Role:
Quality Assurance Testers (“QA Testers”) perform a vital role in game development: testing, analyzing, and recording, any flaws or “bugs.” These refinements ultimately lead to higher quality and better playability of the finished game. The job involves: testing the game in a systematic way, analyzing the game's performance against the designer's intentions, identifying and reporting problems, and suggesting improvements. However, it also involves creativity and ingenuity, which is used to figure how to ‘break’ the game in different and unique ways. In effect, QA Testers act as the game's first audience by reporting on playability and identifying any aspects that could be improved.
This is a popular entry-level role, particularly for those not already qualified as an artist or programmer. This is an excellent way to gain experience & learn about the gaming industry
QA Tester Responsibilities:
QA Testers are responsible for finding these bugs in a game before it goes public and assuring quality in the final product. Testers must know how categorize bugs and be able to prioritize their time and workload. They work to deadlines and must have an understanding of production and marketing schedules. They use a software quality management system to document their findings into a centralized database which is then shared with other EA QA groups located worldwide. Testers typically work in teams-- which makes communication and teamwork a necessity.
Testing involves playing the same game repeatedly for weeks at a time, testing different levels and versions or revisions of the game. Sometimes, different teams are responsible for specific sections or areas of a game. The work can be repetitive and tedious; however, QA Testers must be able to stay motivated and test the game long after the novelty and fun factor may have worn off. They must be diplomatic and professional when communicating with other team members; they must accept that they can have only limited influence over the design. They must also be able to anticipate different ways the game will be played by people around the world, and test accordingly.
QA Testers must be analytical and methodical. Excellent English language skills, both written and verbal, are essential to document issues and report them to colleagues. These findings can later be shared with a development team on the other side of the world or with a fellow tester sitting right next to them, which makes clear, concise verbal skills a must. IT competence, including the use of e-mails, spreadsheets, and database packages is also required. Though not necessary, some programming knowledge or experience is desirable.
The next great QA Tester:
Testers should also have a basic understanding of game design, how games are created, and how the different elements of a game contribute to the playing experience. Testers will not only identify and record a problem, but also try to work out what is causing it. A key skill for a QA Tester is excellent communication, especially the ability to communicate tactfully with other members of the team and potentially across the world. It's also important to have a good attention to detail, persistence, and patience. A QA Tester must be able to maintain concentration while playing games for long periods of time. Negotiation and conflict resolution skills are very important, as is a passion for playing games.
Above all, QA Testers must be avid players. They must be able to demonstrate a detailed knowledge of the industry, including different platforms, game styles, and genres. It's important to know the market so they can evaluate our games against the competition and help improve the games we work on here at EABR.
Resumes are required with application submissions. Cover letters are optional.
To be considered for this position, you must be available to work the same shift Monday through Friday. There are occasional opportunities for overtime.
This position requires a mandatory training week that lasts Monday through Friday from 9:00 am to 6:00 pm beginning the first day of hire. This is a paid 40 hour training week.
Pay rate begins as $12.00 per hour.
Upon successfully completing the assessment at the end of training, you will begin one of the available shifts the following week.
We currently have the following shifts available:
- 7:00 AM - 4:00 PM (Full-time Day shift)
- 12:00 PM - 9:00 PM (Full-time Evening shift)
- 5:00 PM - 9:00 PM (Part-time Evening shift)
- 4:00 PM - 1:00 AM (Full-time Night shift)
High school diploma or equivalent
Strong written and verbal communication skills
Strong reading comprehension
Keen eye for detail
Ability to work both independently and as a team
Excellent time and task management
18 years of age or older
Basic PC Hardware and Software knowledge
Basic Excel knowledge
Minimum Technical Work from Home Requirements:
During the course of the assignment, testers may be required to receive EA equipment to enable testing during the length of their assignment. Candidates must be capable of setting up an EA PC station along with a console if necessary. Candidates must be able to pick up and return all equipment at the appointed times.
Interviews are designed to assess the candidates' ability to move forward in each step of the process.
About EAAt Electronic Arts, we exist to Inspire the World to Play. We create extraordinary new game experiences for our millions of players everywhere by bringing together talented people that combine creativity, innovation, and passion. We know that our strength lies in the diversity of our people. We immerse our employees into an inclusive culture, and provide opportunities for learning and leading that allow them to do the most impactful and rewarding work of their careers.We put our people first. We provide comprehensive benefit packages with a focus on health and wellbeing to support your needs and help you balance your career and personal life. We provide access to dynamic and collaborative work environments, opportunities to connect and contribute through our Employee Resource Groups, and support for a balanced life with paid time off and maternity and paternity leave, plus free video games and so much more!Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.