About Fanduel Group
FanDuel Group is a world-class team of brands and products all built with one goal in mind — to give fans new and innovative ways to interact with their favorite games, sports, teams, and leagues. That’s no easy task, which is why we’re so dedicated to building a winning team. And make no mistake, we are here to win, but we believe in winning right. That means we’ll never compromise when it comes to looking out for our teammates. From our many opportunities for professional development to our generous insurance and paid leave policies, we’re committed to making sure our employees get as much out of FanDuel as we ask them to give.
FanDuel Group is based in New York, with offices in California, New Jersey, Atlanta, Florida, Oregon and Scotland. Our brands include:
- FanDuel — A game-changing real-money fantasy sports app
- FanDuel Sportsbook — America’s #1 sports betting app
- TVG — The best-in-class horse racing TV/media network and betting platform
- FanDuel Racing — A horse racing app built for the average sports fan
- FanDuel Casino & Betfair Casino — Fan-favorite online casino apps
- FOXBet — A world-class betting platform and affiliate of FanDuel Group
- PokerStars — The premier online poker product and affiliate of FanDuel Group
THE POSITION
Our roster has an opening with your name on it
The Sportsbook Manager will lead a team to exceed the targets of a multi-million-dollar turnover business at a FanDuel Sportsbook. Inspire, motivate, and train the sportsbook team members to be the best they can be. Pending DGE approval.
THE GAME PLAN
Everyone on our team has a part to play
- Know and understand the properties financial reports in detail and identify and take action on any changes in the business
- Pro-actively monitor competitor activity and ensure that the business is fast to respond
- Use the knowledge of Sportsbook team to help maintain awareness of issues within the marketplace
- Work at least two supervisor shifts per week, or more if required
- Take responsibility for positively managing the implementation of change and the introduction of initiatives within the area
- Work with the Risk and Trading Team to ensure correct markets and pricing
- Work with the Marketing/ Online Team to identify key data points to ensure proactive management of cash flow and staff management for Cash at Counter operations
- Ensure compliance to all Federal, local and state regulations
- Ensure smooth communication of key issues and initiatives
- Actively acquire guests from competitors and regularly review where opportunities exist to grow market share
- Ensure that any issues impacting guests are resolved immediately
- Provide “on the ground” app support
- Ensure that Sportsbook team are delivering the brand offer to guests
- Escalate employee relations and customer disputes in a timely manner and where necessary use the company’s disciplinary and grievance procedure (if applicable)
- Take ownership of an area of specialty for the Sportsbook (Compliance, Customer Experience, Learning & Development, Sportsbook Operations, VIP, and Administration)
- Work closely with property management to ensure appropriate training and staffing of sportsbook personnel
- Oversee any special event communication and planning logistics at the sportsbook
- Perform other sportsbook duties/roles, as needed
THE STATS
What We're Looking For In Our Next Teammate
- Associate degree and/or bachelor’s degree in Finance or Business-related area preferred
- Minimum of 4 years’ of managerial experience preferred
- At least 1 year of experience with cash handling and sportsbook betting experience preferred
- At least 1 year of ticket writer/cashier experience preferred
- Strong background and in-depth knowledge of the gaming industry and betting process preferred
- Be able to work under pressure
- Experience working in a union environment preferred
- Ability to operate the Sportsbook tracking system and Title 31 software system (if applicable) are preferred
- Must be able to obtain and maintain a gaming license and satisfy all regulatory requirements
THE CONTRACT
We treat our team right
Competitive compensation is just the beginning. As part of our team, you can expect:
- An exciting and fun environment committed to driving real growth
- Opportunities to build really cool products that fans love
- Mentorship and professional development resources to help you refine your game
- Flexible vacation allowance to let you refuel
- Hall of Fame benefit programs and platforms
FanDuel Group is an equal opportunities employer. Diversity and inclusion in FanDuel means that we respect and value everyone as individuals. We don't tolerate bias, judgement or harassment. Our focus is on developing employees so that they reach their full potential.
